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Gateway Community Health Centre

Client Portal Registration

Pomelo Health Client Portal

Gateway is partnering with Pomelo Health to enhance your health care experience by providing effective and secure health-related communication, mobile check-in, and appointment reminders.

Note that individuals over the age of 16 must register separately with a unique email address.

Consent for Use of Email Address

By providing my consent and email address, I confirm and acknowledge that:

  • Only the email address I provide will be used by Gateway for communication to me for appointment reminders, information about programs and services, and document exchange.
  • I understand that this service is not to be used for communicating emergency or urgent needs or information, and that Gateway will not be monitoring the inbox 24/7 nor responding immediately.
  • I understand and agree that any information provided by me through documents and via email may form part of my health record.
  • I understand that Gateway follows strict rules and uses all available security measures to protect my privacy, however, I acknowledge that Gateway cannot guarantee the security of email exchanges to and from the Health Centre.
  • It is my responsibility to update Gateway about any email address change.
  • I may withdraw my consent at any time for Gateway to use my email, in writing.
  • I understand that if I am signing on behalf of a minor child, this consent will be null and void when the child reaches age 16 at which time the child will have the option of signing their own consent to use the Pomelo Health virtual portal.

Information will follow on next steps to access the portal when the service is officially launched.