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Gateway News

COVID-19 Update – January 14, 2021

Gateway Community Health Centre is committed to supporting our community through the COVID-19 pandemic. We will update this page as we receive updates and information.

Medical Appointments

Gateway remains open throughout the pandemic. Medical appointments are currently conducted via phone and secure video on clients’ computers at home, tablets or smartphones.

In-person medical appointments at the Centre are scheduled for urgent, essential services only (as determined by our providers). Appointments are staggered to reduce the risk of infection and spread of the virus.

If you have an in-person appointment, please bring your own mask, or one will be provided to you. You will be screened by phone and again at the door for COVID-19 symptoms and possible exposure to the virus through community contact and any travel. Gateway staff will be wearing personal protective equipment and adhering to strict disinfecting protocols before and after all appointments.

If you have any questions regarding your appointment, whether in-person, by phone or video, please call the Centre at 613-478-1211.

Dental Clinic

At this time, Gateway’s dental clinic continues to provide dental hygiene and dental treatment services for existing clients with urgent needs. Seniors 65+ who qualify for the Ontario Seniors Dental Care Program are also able to receive urgent dental care services at Gateway through our partnership with the Hastings Prince Edward Public Health Unit.

We have implemented the guidelines set out by Public Health Ontario for Dental Care Settings and are following recommendations from the College of Dental Hygienists of Ontario and the Royal College of Dental Surgeons of Ontario.

Programs and Groups

Workshops, programs, and group activities have moved to virtual programming. See “What’s New” for the most up-to-date information on current programs and how to register.

Information about COVID-19

There is a lot of media coverage about the COVID-19 pandemic. It is important to make sure you are receiving accurate information from a credible source.  Below are recommended links:

Download the COVID mobile alert app to protect yourself and the community.


List of available benefits during COVID.

We understand that this is a stressful and uncertain time for everyone. We’ve prepared an infographic with links to various websites and phone apps that offer help with stress and anxiety.

If you suspect you may have COVID-19 please complete the Online Self Assessment or contact:

Hastings Prince Edward Public Health
Open 8:30am – 8:30pm, Monday to Friday 8:30am – 4:30pm, Saturday and Sunday

Telehealth Ontario
Open 24 hours/day, 7 days per week