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613-478-1211 or "Toll Free" at 1-855-478-1211

Gateway Community Health Centre

About Your CHC

Our programs are focused on enabling individuals to increase control over, and to improve, their health.

Mission Statement

The Gateway Community Health Centre provides accessible community governed primary health care services that encourage individuals and communities to take ownership for their health. We recognize equality, education, income, food security, housing, and the environment as key contributors to achieving health

Vision Statement

That all members of our communities have access to quality primary health care.

Core Values

Commitment | Trust | Respect | Accountability

Community Health Centre Model

As a Community Health Centre, our services focus on primary care, illness prevention, health promotion, community capacity building and service integration. The CHC Model of Care is comprehensive, accessible, client and community focused, inter-professional, integrated, inclusive of the social determinants of health and grounded in a community development approach. We advocate on issues of public policy and on matters that affect the well-being of individuals and communities and adhere to the principles of social justice.

Alliance for Healthier Communities

The Alliance for Healthier Communities is Ontario’s voice for community-governed primary health care. They represent over 120 community-governed primary health care organizations which include Ontario’s Community Health Centres (CHCs), Aboriginal Health Access Centres (AHACs), and Community Family Health Teams (CFHTs). Community governance enables health services to be more easily oriented towards what community members identify as their most important needs.

The Alliance for Healthier Communities, as well as its members, believe good health is much more than something you get in a medical clinic. They believe that better health begins in our homes, in our schools, in our workplaces, and in the communities where we live. Their goal is therefore to work towards a complete state of well-being for individuals, families, and entire communities.

The Alliance for Healthier Communities has developed an evidence-informed Model of Health and Wellbeing (MHWB) to guide the delivery of primary health care. The model defines health in accordance with the World Health Organization: “A state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity.”

Like the World Health Organization, our goal is to achieve better health for all. To reach this goal, our model champions transformative change for people and communities facing barriers to health.

Guiding Principles

In adopting the Model of Health and Wellbeing, the Gateway Community Health Centre is committed to the following guiding principles:

Our Model’s Attributes

Community Health Centres that adopt the Alliance’s Model of Health and Wellbeing exhibit the following attributes:

Hours of Operation for Gateway Clients Not a Walk-in Clinic, by appointment only

Monday – Friday: 8:30am – 4:30pm

Includes same-day** access for urgent care needs.


24/7 Access to Care

Phone: On-call* (613) 478-1211

* ON-CALL access is available for unexpected, urgent care needs whenever the Centre is closed. Call (613) 478-1211 wait for the service to answer your call, explain your concerns, and a Doctor or Nurse Practitioner will call you back to assess your needs.

** SAME-DAY access is available for unexpected, urgent care needs that cannot wait for your next regular appointment.

PLEASE NOTE: If you have a medical emergency, please call 911 or go directly to the hospital emergency department.


Upcoming Programs & Events

News, Research and Reports

COVID-19 Update

PUBLISHED: Friday July 24, 2020